LearnFor owners
Keep about 99% of your rent
Haven charges owners roughly 1% of the rent it collects, plus a small one-time fee when it places a tenant. Renters pay nothing. There are no listing fees, no monthly subscription, and no percentage skimmed off your deposit.
The pricing in one line
Haven takes roughly 1% of the rent it actually collects, plus a small one-time fee each time it places a tenant. That is the whole of it.
Renters pay nothing to search, apply, verify their identity, or sign. Owners pay no listing fee to publish a property, no monthly subscription to keep it running, and no charge on the deposit itself. If Haven does not collect rent, Haven does not earn.
We hold the price to one line on purpose. When a fee is simple enough to state in a sentence, there is nowhere for a hidden charge to live.
What the ~1% of collected rent covers
The 1% is charged only on rent that clears. Each month a tenant pays by SEPA autopay, the rent moves into your account and Haven's share is recorded against that same movement. No rent collected in a given month means no fee that month.
That 1% is not a listing fee dressed up as a commission. It covers the machinery that keeps a tenancy running: autopay collection, the escrow-held deposit, e-signed leases and notices, maintenance requests, invoices, and the running ledger of every cent in and out. Money on Haven is double-entry, so every euro you see is a real posted entry you can trace, not a balance we typed into a box.
Because the fee is tied to money that genuinely arrives, our incentive matches yours. We are paid when you are paid, in the same amount, at the same time.
The per-placement fee, explained
When Haven finds a tenant, verifies their identity, and gets a lease signed, we charge a small one-time placement fee. It reflects the real work of turning an empty property into a live, verified tenancy: screening applicants, confirming who they are, and putting a legally sound lease in place.
It is charged once, per placement, not per month and not per applicant. You are not billed for viewings, for applications that go nowhere, or for a listing that sits open. The fee applies when a tenant is actually placed.
We are still in private beta in Malta, so the exact figure is set with each owner as we onboard rather than published as a fixed rate. It stays small, and you will always see it in full before anything is signed. We will never take a share of the deposit as a placement fee, and we will never quietly renew or repeat it.
Compared with a traditional agency's cut
A letting agency typically charges a placement or finder's fee of around a month's rent, and often a management fee taken as a recurring percentage of rent for as long as they hold the tenancy. Those two charges, stacked over a year, are what most owners actually pay to be managed.
Haven separates the two and shrinks both. The placement fee is small and one-time. The ongoing charge is roughly 1% of collected rent, not the larger recurring percentage an agency's management contract tends to carry.
The honest comparison depends on your rent and your agency's terms, so we are not going to claim a single headline saving that fits everyone. What we will say plainly: the mechanism is thinner, the ongoing rate is lower, and every part of it is visible before you commit.
No lock-in, no surprise charges
There is no minimum term on the ongoing fee and no exit penalty. The 1% is charged on rent as it is collected, so if you stop using Haven, the charges simply stop with it. Nothing keeps billing after the rent does.
Every charge is a posted entry in your ledger with a date, an amount, and what it was for. There are no processing surcharges, no admin fees bolted onto a maintenance request, and no percentage skimmed from the escrow-held deposit, which is the tenant's money and is treated as such.
If a number ever surprises you, that is a bug in how we have communicated, and we would rather you catch it. The pricing is meant to be boring: 1% of what we collect, a small fee when we place a tenant, and nothing else.